Effective communication as a key to success for managers

Communication means understanding others. This seems so simple and is yet so complex. Because in the professional world, communication is more than just understanding. It is a strategic instrument for achieving goals and a key to personal and professional success. Especially senior managers need to be able to convince at all levels and in all situations: dealing with colleagues, clients, in discussions or contract negotiations. This can only be achieved with good and efficient communication skills. In this book, communication trainer Jorge Klapproth offers some valuable insights how to improve communication skills in important situations. He offers possible solutions and strategies for targeted and effective communication.

Jorge Klapproth, born in 1961, is a communication and media trainer, he works as a consultant and coach for enterprises, organisations, associations, authorities and public figures. He advises and trains senior managers and those responsible for corporate communication in the areas of strategic and crisis communication. Jorge Klapproth studied telecommunication engineering at the University of the Bundeswehr in Munich. As the owner and Head-coach of CMC Kommunikation + Medien, he specialises in preparing senior managers for their appearances on TV, radio, or in front of an audience. He has outlined the dialectics between effective communication and successfully reaching one's objectives in numerous publications, lectures and seminars. Internet: www.conmediacom.de